Beverly Hills Bike Shop

I only gave two stars because when my husban and purchased his FS bike from them they were very helpful, informative and paid attention to his concerns. more

I was there when the guy above (I hang out there all the time) was in the shop. He is NUTS. Ignore his review. I always get great service. I have only purchased 1 bike there and they always take care of it for free and do great work on my other bikes (from ebay) as if I got them there, Pros: helpful local shop Cons: Don't cater to nutjobs more

I have been a client at BHBike for 16 years. I have spent hundreds upon hudreds of dollars there. They have gotten increasingly worse and worse to do business with the last several years. Their ads say, and I have in writing, ""Free Tune Ups for Life"". That is a boldface lie! They recently charged me $50. for a tune up and ""cleaning"" of a bike that has been inside for the last Winter. The bike[s] were both purchased in their store. {the second bike will never see the inside of their store again}. Their site shows a special $29.95 for a tune up. and my 'free tune up for life': I got neither! The person purporting to be the owner was a real putz! They have gotten their last penny from me! On this particular trip they lost a minimum of $150. to $200. sale of new equipment because they would not forego the $50. 'free tune up' fee. They are blatantly dishonest and have no regard for long term clients! Cons: They do not live up to their adverts and promises. more