i've used hollyway for more than 15 years but after the way the son reacted when they lost a garment i will never go back. he refused to believe a sweater could cost $300 even after i produced a receipt. he should have been apologizing instead of insulting and accusing. he said i should be happy to have been a customer for 15 years...not the other way around.
the father (owner) was yelling at the idiot son for yelling at me, which was amusing.
i'm still shocked that they would treat a long time customer so poorly.
there are many other great dry cleaners in the neighborhood...4 seasons, crown, la cienega...just to name a few...
good bye hollyway!
Pros: parking, green cleaning
Cons: insane customer service manager
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