WE BOUGHT A BOAT AT GREAT OAK MARINA AND THRU THE SALES PORTION THEY WERE OK. HOWEVER WHEN YOU CALL FOR SERVICE THEY WILL SEND INCOMPETENT MECHANICS TO YOUR BOAT WHO WILL USE ANY EXCUSE TO NOT FIX IT AND CHARGE YOU 250 DOLLARS. AFTER THAT THEY WILL NOT STAND BY YOU THE CUSTOMER AND WILL INSTEAD BE AS RUDE AS POSSIBLE AND SKIRT AROUND THE FACT THAT YOU STILL HAVE A BROKEN BOAT. THE OFFICE STAFF ARE AS INCOMPETENT AS THE MECHANICS AND THEY ARE ALSO VERY RUDE AND WHEN YOU ASK TO SPEAK TO THE OWNER OR SOMEONE WITH A CLUE YOU WILL FIND OUT THAT THEY DO NOT HAVE EITHER. NO OWNER...? AND DEFINATELY NO ONE WITH A CLUE. BE SMART AND GO TO STRONGS MARINE IN SOUTHHAMPTON AS WE WILL NEXT TIME.
Pros: nice during sales
Cons: HORRIBLE SERVICE; DUSGUSTING CUSTOMER SERVICE; INCOMPETENT O
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