JavaScript is not enabled.
Will not be back - Review by citysearch c | New Beginning Salon Spa

New Beginning Salon Spa

Claim

Will not be back 6/20/2009

I went with a couple of girlfriends to get a wax and pedicure. My friends had a decent experience, but my girl in particular was quite awful. She was extremely friendly, but didn't know what she was doing AT ALL. I went in for a brazilian wax, which I have done several times before, but it was my first time at this location. The woman couldn't get the wax to work, she tried both hard and soft wax, she spilled it all over my legs, and she took FOREVER to finish. I am used to going in, going through a couple of uncomfortable minutes, and getting out. This took an HOUR (something you don't want to go through with this particular area) and she ended up having to downgrade me to a bikini wax b/c she got too stressed to finish. She claimed my hair was too short (although when I first came in she said it was perfect length), but I know that is not the case b/c I use a trimmer and always use the same setting and the other places I have gone always have an easy time doing it (not exaggerating, 5 min). Also, it was coming out fine in certain places and not others. Anyways, I ended up super PATCHY, b/c certain places were waxed and others were not all over, and it was HORRIBLE looking! She only charged me for a bikini, but it wasn't even a bikini, it was just random patches. I was very upset and embarrassed (not to mention in pain) and I did not want my husband to see. After that awful experience, my friends had been waiting for me to get done (they went in at the same time and came out half an hour earlier, finished), we went for our pedicures. This same woman did my pedicure and she didn't even bother to scrape down my feet! That is the reason I went, b/c I am a runner and I had some calluses developing. She was taking so long and my friends were finishing up, so she tried to catch up by cutting out the services. I ended up with a horrible paint job (just the middle of each nail was painted b/c she was worried it would get on my toe, like she can't wipe off the excess!!) and rough feet. It was a stupid waste of money. I could've done it better myself. Needless to say, I was ready to get the heck out of there, so as soon as she let me go, I took off. I did ask her to correct one nail she hadn't even painted to the end, but didn't bother with any other requests to fix my pedicure b/c my friends were waiting. I think this woman needs to go through training about 5 more times. Also, one of my friends who had enjoyed her girl, scheduled an appointment for a month later. Well I got a call two days ago from them saying that the girl my friend liked is no longer there and would I see another person, and I said ""there must be a mistake, I will never go back there"" and told them maybe they had meant to call my friend? They looked up her name and said she didn't have an appointment. Apparently, they had scheduled me instead of my friend, so obviously they need some organization skills as well. All that money just to look worse. :( Pros: nice atmosphere, friendly people Cons: AWFUL waxing, HORRIBLE pedicures , expensive more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021