Rob, an AriCo Plumbing technician, replaced and installed a water heater in my Tucson home, this morning. His expertise was obvious. His genuine knowledge of plumbing was over-the-top.
But more importantly, Rob displayed attributes of willingness to work beyond normal expectations, motivation to achieve, kindness, and genuine concern for me and my plumbing problem. Rob is a gentle giant and deserves commendation.
Thank you Tom (manager), and thank you Rob. Respectfully, Joe Jameson
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