I have used Best Friends for years and I think they are by far the best out there. I just had my dogs in there for Easter and this was my best experience yet, when I mentioned that to the girls before I left they told me there are new managers there that are re-organizing. I told them it shows and we would be back.I agree it stinks to have to pay for the "extras" but I've found that at pretty much every kennel I've checked out and with Best Friends I get a report card sent home and a picture of my dogs doing their walks and play times emailed to me while I'm away. I've never heard of any place else doing that!
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