My husband and I are new to Tucson, we recently bought a house last year and we have needed to hire different tradesmen for different services. Almost all of the time we have been dissapointed with the quality of work and the customer service. So, when we asked to have our AC serviced by Russett Southwest we didnt have much expectations, but they are better than just great. During a routine maintenance they discovered that my AC was not working right. Instead of trying to "" sell me"" services or other fees they took care of it without charging us a dime. Our service guy Wyatt was so nice and thorough and determined to find and fix our problem. This level of customer service and dedication is rare here in Tucson. I highly recommend this company. If you dont believe my review, look at their record on the better biz. bureau. They have zero complaints. I know because before calling them I did my homework, read online reviews went on the better biz. bureau website. I never write reviews unless the service is really bad or really good. In this case the service was excellent! I hope my review helps others like me who are trying to find decent good people to use for services
Pros: Honest, nice, affordable
more