Dana did a great job; even when the wrong motherboard was delivered, he made sure to keep me informed and let me know how the repairs were progressing. He even offered to let me take the other 4 (since it was paid for) even though I opted to get all of them at once. He was very professional and attentive; he went through the repairs on each system with me and explained the diagnostic fees, policies, etc. I'll definitely be back to The Laptop Guy!
Pros: Excellent follow-through!
Cons: None!
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