I recently had my computer sent in for replacement parts for the second time since I bought the laptop from them in 2004. Both times I was able to easily mail my computer back to Columbus - free of charge - and was kept updated as to what they were doing and what my options for repair were. I've been impressed with how well the refurbished computer I bought has held up and I trust the Guys to do good, honest work.
Pros: Great communication, fast work, Zoe
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