I used to manage my own properties because I thought i was saving money. LB showed me how much I did not know. They were able to reduce operating expense and improve my leasing results. Because they were in tune with the market my units rented faster. I also did not used to recature expenses from the tenants when they damaged items. My resident manager would order work and I paid the bills not realizing the tenant had caused the damage. My manager was hesitant to inform me of the tenant responsibility because they would then have to deal with the upset tenant. LB solved this problem by scrutinizing the invoices submitted for payment.
Pros: efficient, honest, professional, hard working, progressive
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