yes! the same thing happened to me!
on the contract it says, ""Membership Start Date"" and ""Membership Expiration Date"".....which mean nothing!
I called the gym and asked what i had to do to cancel. The guy on the phone told me, ""Nothing. When the expiration date is up, that's when your credit card stops getting charged.""
Well, two months after the expiration date and my card is still getting charged i called....they sent me to ""Corporate"" (Mariah, presumably the same one from the story above) who told me i had to mail in a request to cancel membership BEFORE the expiration date. I asked her what the expiration date meant then. to the rest of the world it means THE EXPIRATION DATE!!!! not to world gym. Mariah told me that there would be no way of the guy on the phone knowing what my contract said. Even though I signed the contract at the gym! Do they not keep records of customers contracts there? How in the world could he NOT know? Or if he didnt know, why didn't he transfer me to someone who did know? He talked as though he handles the same question on a regular, daily basis.
This contract makes sense only to someone writing a contract meaning to rip people off. I've had better experience with Columbia House when I was fifteen years old. honest to god COLUMBIA HOUSE!!!
the place stinks, they never clean anything, i actually stopped going about six months into my membership because the place is appaling. Regardless of my bad experience with the financial end of it, i would still give it a terrible review. it really is dirty.
Run fast and run far!!!
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