When my mower was serviced $266 and did not work properly called Rick and he said probably needed gears or new transmission. This is not an old mower. An expensive Arien's mower. I told him thought it just needed an adjustment and didn't they check the mowers before giving them back to their customers. Jay their mechanic accused me of messing the mower up which I did not like as I am an honest person. The mower was not working as soon as I rolled it out of my garage. The wheels would not turn. Jay did something to the mower and now it is working but he was very rude and told me to not come back. I told them that I was not going to spend a lot more money would be cheaper to buy a new mower and since they now sell Toro's expect that is what they want. I did not buy my mower at Rick's bought it at BS Lawn and Garden. Was left holding on the phone numerous times for long periods. In the past the mower has run good when they worked on it. They were very nice in the beginning not sure what is going on with them now. Good luck to all you foks that buy or do business with this place.
Pros: no stars but no place for that
Cons: Rude to customer and not sure about quality of work
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