I had my first appointment at this location with Jen Garza. The stylist has no customer service skills. When I asked her opinion about the length of my layers her response was ""I don't know"" and pretty much a response to everything I asked. She just seemed pretty annoyed that she had to cut my hair. She was pretty rough with coming my hair out after it was washed. When I asked her to trim a little bit more she didnt seem too happy with that request. I would recommend going to Jose at the Galleria which is where I normally go but I needed a cut today and this location was the closest. The employees at the Galleria are really nice and willing to give you advice on hairstyles when asked. This location was filthy and cramped. I think this location needs to have their employees leave the attitude at the door before they check into work.
Cons: filthy and poor customer service
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