I had the last appt at 8:45 and the staff were obviously ready to call it a night. The facial was promoted as 75 minutes - they must start the clock as you enter the zipcode and factor in the time it takes you to walk back to the car? Not to mention a 15 minute assessment of my skin. The facial itself is more like 45 mins (tops!) Also, I am used to a facial where you receive massage throughout. Instead I was treated to endless cleaning up noises... while I lay there. When Vanessa did briefly massage me, she was good, and the products/results were pretty good - which is the only reason I'm giving this two stars. For $120, I expect a LOT more. Save your money and get a better experience at Aveda.
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