As I said in my comment in aldawson's post above, they put tires on my bike and didn't remount the brakes properly. Only one of the front two worked after they put the tire on and they said this was due to normal pad wear. Definitely not. This is terribly dangerous, do not get service done here! Buy parts and get them installed somewhere else!
Pros: Good parts dept willing to deal
Cons: Service department is awful
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