I'm revising my review from a couple of months ago, which was written before Whitaker's had completed the work on our car. At the time, I was frustrated by Whitaker's customer service--specifically that they never told us when dates slipped. At the time, I also felt their prices were going to be steep.
Looking back, I missed the mark in my assessment. In particular, the price for the body work ended up being less than what I'd expected, and less than what we'd been quoted elsewhere. Better still, the quality was first rate.
So, in our experience, we don't agree with other reviewers who found Whitaker's to be pricey. ?
Overall, despite being upset by the lack of communication as to when the car was would be ready, we came away pleased with Whitaker's. In fact, we took a second vehicle there a month later. (Both vehicles had been damaged in the massive hail storm on March 25.) We wouldn't have do so if we didn't believe that Whitakers did good work for a fair price.
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