The dental hygenists seem competent and pleasant but otherwise I cannot recommend this at all. I have had good experiences with Dr. Yang in this practice, but Dr. Yang now only provides more expensive treatments (e.g., higher end, more cosmetically appealing crowns, not the standard ones covered by insurance) and I could not afford that. The receptionist is always trying to talk me into more expensive treatments and is very dismissive of any other dentist's opinions, so I do not trust her. In addition, the receptionist has has on at least two occasions made appointments for my husband, only to inform him when he turned up for them that they did not have enough time for what he needed, that additional insurance verification needed to be done before he would be treated, that they were not available to see him, etc., and then been very rude when my husband has protested that they are being unfair and that it is very inconvenient to come to an appointment and not be seen. I finally discovered that I could get insurance-covered treatment from Dr. Rozenovich in the same practice. I then mentioned to Dr. Rozenovich that Dr. Yang had recommended a crown replacement and asked for his recommendation. He looked me over and was gone before I even realized it, without answering my question or giving me any feedback about my teeth. The dental hygenist suggested I should have it replaced but her reason conflicted with what I'd been told on a previous visit so I decided to get the dentist's opinion. I had to track him down into a neighboring examination room to ask him for an answer. He grunted at me, acted very annoyed that I'd dared to ask him for more attention, and said ""Well of course you should have it replaced."" His manner was rude, and I did not have a lot of confidence that he was actually paying attention to my situation and giving me a well-considered response. Also, my husband has received some painful treatment in this practice and found the dentists and hygenists quite unsympathetic to his requests that they be more gentle, slow down, or give him some medication to minimize the pain.
Pros: easy to get appt (doesn't mean they'll see you, though!)
Cons: inattentive and rude doctor, rude & spendy receptionist
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