I needed a plumber for an extreme emergency, sewage backing up into my tub. It was after business hours and some companies were not interested in doing the job but James from Wentworth plumbing was able and willing to come to my home. He explained to me what the problem was and gave me a price before he did the work which was something I appreciated so I knew what I was getting myself into. He explained the problem in terms I could understand and proficiently told me how he was going to fix it. I am used to being talked to in a condescending manner service people because I'm a woman but James was so friendly I'd want to have a beer with him. I recommend Wentworth plumbing to everyone I meet and tell them to ask for James by name.
Pros: The technician didn't treat me like a moron
Cons: The technician can't keep all the money.
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