My sister is moving to Oregon and her furniture was picked up on 3/23 with a 7-10 business day lead time for delivery. We were told it loaded last friday, 4/3 and we would receive a call on sunday 4/5 to inform us of the delivery on either monday/tuesday. We had to call them on sunday because we didnt get a call from anyone only to find out it had not loaded. We again were told it was loading on sunday and would get it either monday/tuesday. Tuesday was the 10th day and final day for delivery. On monday we decided to call and see if it really loaded and of course it had not. At this time we asked to speak to a supervisor and she assured us it was loaded but the truck had mechanical problems, which is understandable. She said it would be here on thursday, now 2 days past the guaranteeed delivery date. Wednesday we call only to find out that the truck is now headed to Colorado! This is the worst customer service ever. We will never recommend anyone to use Oasis and we will be filing complaints with the approperiate parties in the Las Vegas area.
Cons: We have been lied too at least 5 times in the last week
more