I've been to the Castle Rock location numerous times. It seems I'm not the only one ranting about their horrible service. Look, I'm not a particularly picky or demanding customer, but these guys are always finding a way to tick me off.
They're either getting my to-go orders wrong, or they bus my table and throw away my food while I'm away for a minute cleaning off a spot on my shirt. Tonight I was working late on a job along with a coworker, so I suggested we pick up Wingin It. I gave my coworker money and he went to pick up the meal. Being Tuesday, this was supposed to be the discount wing day. Of course they wound up charging full price for the Wings. When I called them, all they said was, ""oops sorry"", with no attempt to rectify the situation.
The wings are good, that's what keeps me coming back. However my patience is getting very thin with them.
Pros: good wings
Cons: beyond terrible service
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