I recently had my laptop repaired at the Laptop Guy. The staff was very professional and showed true concern for my needs. I felt that they took my problem seriously and did everything within their power to make sure I had a positive experience with their services.
My laptop was repaired and I was able to pick it up in a short amount of time. The staff kept me in the loop on progress which was more than I expected.
I don't often complete surveys but I do believe in giving kudos when due.
I bought a 2 year warranty but even if I hadn't, I would be a repeat customer.
Joe, a technician at the Laptop Guy provided outstanding customer service.
Pros: Outstanding customer service
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