I called in on my 42"" Toshiba tv and the rep that answered the phone was very nice. I had to wait just a couple of minutes for her to pickup. She stated that they needed a copy of the bill of sale faxed in so I did. They called me just a few hours later to setup service. They came out and looked at the tv ordered the part needed. The next person that called was very professional and told me the part had shipped and they would like to put me on the schedule based on the tracking info. ( That is pretty cool.) The tech received the part the day before he came out and my tv was fixed. I have had no other issues and I am very satisfied with there service. I will definately use them again if needed.
Pros: Friendly staff, experienced tech
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