After being overcharged for a trip to and from the airport, one of the owners though he could bully me out of complaining - yelled at me on the telephone and any time I tried to speak he told me to stop interrupting him! Finally got Alex (co-owner) to agree there was an overcharge and received a receipt saying they would refund $99. When I got my credit card statement, they only refunded $71. When I asked for the complete refund, Alex changed his story and charged more than what he quoted me before and after the overcharge! Now they want to keep 20% for driver gratituty - why would I tip them now!!!!!!!
Cons: They are rude and keep your $$
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