I go to Olive Garden when I'm meeting friends from out of town and we need an easy to reach family dining experience with no surprises. Olive Garden fits that bill. It offers the predictability of menus you would find in a chain restaurant and no one is confused about what they should order. Unfortunately, the consistency needed for chain appeal lends itself to "cooking-by-numbers" and overpriced, somewhat boring food.
Pros: Good, unadventurous food; predictability
Cons: Very uneven service; predictability
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