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Unsatisfied with services - Review by citysearch c | J. Cole & Company Salon Formerly Ultimate Salon

J. Cole & Company Salon Formerly Ultimate Salon

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Unsatisfied with services 3/9/2009

I didn't get the highlights I wanted/requested and I was not satisfied with the cut and style. And when I tried to talk to the stylist all I got was ATTiTUDE and DEFENSIVENESS. This was not my first visit (and I was happy with the services before) but this was definately my last. Prices are high, but everywhere in the area is also. I think the salon should stand behind there work and if you are not 100% happy with services they should be considerate enough to help make the client happy/satisfied or give them a refund. \r \r Another thing: don't offer to people over priced service (eyelash extensions) when you know they are on a budget. We are not all rich! Pros: upscale atmosphere Cons: stylist doesn't listen to clients wants; overpriced more
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