We have decided to change dentists after several encounters with Dr. Jones staff. The dentist is not bad at all but his staff is extremely rude and unprofessional. They go out of their way to make you feel bad about asking questions or scheduling appointments. In fact, I have been so discouraged that I have even left messages for the dentist to call me back directly to discuss. I am pretty sure that the messages didn't get to him so I had to schedule an appointment for a cleaning in order to discuss my concerns. Once I visited my new dentist, I realized that there are way better dentists out there who are patient and whose bedside manners are much better. It also helps to have a kind staff who is willing to address your questions and concerns with a certain level of care and professionalism. This one is not worth it. Trust me! Find a new dentist and double check your insurance bill.
Pros: not worth any of the pros
Cons: Staff! Staff! Staff!
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