I researched many alteration stores before finally deciding on Classy Concepts. I was VERY nervous about handing my lace wedding dress over to a stranger, but all my doubts faded when I walked into the store and met the staff. They are fabulous and I can't say enough about Sue's talents. She took the time to listen to what I wanted and also helped educate me on the techniques it would take to get the job done. Her style is very consultative, which made me feel special and not just like another customer.\r
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I asked her to change the sleeves on my dress and hem it about 1 inch. This was all very difficult given that my entire dress was lace! But she exceeded all of my expectations and then some! She also did my bustle (which I LOVE) and did some other minor adjustments.\r
This was all done for a VERY affordable price, which was also a nice plus.\r
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Other than their skill, the staff are wonderful people! They were very attentive and made it a priority to make sure I was happy. I honestly could not have made a better decision than hiring them to alter my wedding dress. I would have no reservations recommending them to anyone. Thanks Classy Concepts for a wonderful experience and for my BEAUTIFUL wedding dress!
Pros: friendly staff, excellent service, quick response to email
Cons: business hours limited on weekends
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