These guy's are really bad. Jose Costas has no business running a transmission shop. He should be the guy sweeping the floor, & is probably under-qualified for that. I brought my car to them with concerns on how it shifted. After a test drive they advised it needed a transmission overhaul, which I authorized & paid for when it was finished. When I picked the car up there were greasy hand prints on the hood & door, & greasy foot prints on the carpet. Also, the transmission shifted the same as before. They said they'd take a look at it. The next time I picked it up it was worse, so I left it again. I called Jose the next day to discuss & he rudely told me to come get the car because they'd done everything they were going to do. I pleaded that it wasn't fixed & he argued that it worked just like it's supposed to & that I was too picky. When picking the car up for the third & last time I asked Jose about transmission fluid I noticed on my paint & scratches on my front spoiler. These things were very evident to me because I'd just paid for a very expensive paint job shortly before bringing the car for transmission work. Once again he was very rude & verbally abusive. I told him I was disappointed, I have five cars & he could have had all my transmission business. He told me he didn't want my business, that I was delusional. He also added that they don't get transmission fluid on paint & they don't scratch spoilers, & that I needed to leave. So I left & took the car to another transmission shop, who fixed it perfectly for less money. Thankfully I paid Certified Transmission with a credit card, contested the charges & after researching, the credit card company decided in my favor. Certified Transmission does bad work & Jose Costas is a not a nice guy! You will experience nothing but pain & anger if you let them work on your car.\r
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Pros: Polite & helpful up front.
Cons: Rude & abusive after the sale.
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