My husband and I have been searching for a sectional and a sofa for over a year at both custom furniture stores and traditional furniture stores. We have not been able to find exactly what we wanted at the traditional stores, and were discouraged by the prices of the custom stores...until we found the Sofa Company. From the moment we arrived, Chad, the manager, patiently guided us through the entire process. We realized that we could choose different styles, but we did not realize how much variety we could have within any given style. Chad gave us space when we needed to debate our options, and he answered all of our questions (those we asked, and those we didn't even realize we should ask). I hate pushy sales people and used-car-dealership-atmospheres, and the Sofa Company was just the opposite. When Chad saw us looking at a particular fabric that my husband and I loved (but we later learned was on the pricier side), Chad helped guide us to similar fabrics of the same quality but a much more reasonable price. He saved us hundreds of dollars, and helped us design the most comfortable, beautiful and affordable couch we've seen. We could not be happier. The only suggestion we have for prospective customers is to leave yourselves plenty of time to spend in the store, designing exactly what you want. There are so many options, but you will get exactly what you want. Also, if you can avoid peak times (we went on a Saturday afternoon), that will probably be best.
Pros: unbelievable selection
Cons: overwhelming number of options; busy at peak times.
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