We just had to put our mother in this facility for hospice care and all we've asked is that she be kept pain and nausea free and let her die with dignity. During daily visits, we sit for hours and no one comes in other than to maybe drop a tray of food. They don't check her waste regularly and even had her meds 'as needed' instead of as instructed on a schedule. She's had a stroke and can't talk nor ask for assistance, so anyone with any sense would know that she should be on a schedule. Also it doesn't take that much time to just check on her. She can't get out of bed, she has bedsores and is not even being rotated regularly as required. She doesn't have long to live and we've not asked for much, but are getting NOTHING!!! We are extremely dissatisfied with this facility and the level of care given. It's gotten very little better after complaining to shift supervisors but since they aren't there on weekends, the level of care went right back to nothing.
Pros: Clean facility
Cons: Lack attention to instructions and don't do their job. The level of care is abusive in nature.
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