At first I thought this place was a great deal for only $20.00 a month and they are super new and nice inside. However, I am disappointed with the customer service. Prime example, just went to go tan it was 5:40pm when I walked through the door. The gentleman working behind the counter named Harley told me that they are closed even though the hours listed on the door indicate they are open until 6pm on Saturdays. There were 2 ladies already standing at the counter he told me they were the last 2 tans for the evening. Hello? What happen to being open until 6pm? I understand he didn't want to be stuck there past 6pm, but I wasn't strolling in at 5:59pm for a tan! I just wanted to go for 12 minutes....I am very disappointed because as a customer if I know a place is open until 6pm I should be able to get that service as long as I arrive by 6pm. If they don't want people to be past 6pm than they should indicate last tan time hour, close earlier or something!!! But when I drive my butt out to a place and than have to be turned away. I would rather take my money and business to a place that values their customers and wouldn't mind accomdating them even if they showed up at 5:59pm to tan!!! Believe me go somewhere else...Sunrise Salon was where I went before and they were always helpful and accomdating. I am going to go back there. I would gladly pay more than be turned away 20 minutes before store close because some employee didn't want to have to be stuck working longer. Which by the way was the store manager who did this....why do companies employee people right out of high school to manage stores is beyond me.
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