I was in a wreck with my car on cedar bluff, I have AAA. The officer said AAA would take too long. However the truck that showed up was Sam's Automotive which is a AAA approved auto repair. The very nice gentleman who towed my car told me the fee was 120 for a wrecker charge but that he could probaby get it cut in half. I stored my car at this auto shop for 18 days at 20.00/pday and that totals $360 in storage alone that I do not dispute. My problem however is that I ask they recommend a body shop, which they did, one right around the corner called Lusk (great people here) and I said ok, I would like them to do the work. The car RAN FINE mind you. They then charged me an additional $150 to tow the RUNNING car 200 yards. They also claimed that the car would not start, which I explained you had to put it in park to start it, which they did and added a charge of $37.00 to put the car in park and start it. I had to pay the full bill of 667.00 to pick up the car. I did not include m y insurance company in the wreck and I did not have collision so they knew I was paying cash for everything. I called and talked to Sam who told me he would be willing to take the title for my car in exchange for the tow-bill. (I have an offer of 1300 from a salvage company already) and I found out later the reason why he wanted the title is because he has an employee at his shop that was interested in purchasing the vehicle for himself!!! So he wanted to rip me off not once, but TWICE. I will be reporting this to the everone I can and to AAA in hopes of having their approval revoked. This is rediculous. Just wanted to let the public know that there is a very dishonest business doing tow-jobs in Knoxville. Call someone else.
Cons: awful customer service, dishonest
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