I have never bought carpet before and Marvin at HW Carpets was wonderful. He was patient and not pushy. I told him what I wanted and he did his best to help me. I never felt pressured or pushed. He came out and gave me a quote for the job and then followed up with a couple phone calls. I got several quotes from different vendors/carpet places. Some of them were less than honest with me or tried to convince me that I needed to go thru them. I was very clear that I didn't want to play any games and I wanted them to provide me with their best offer and that then I would make a choice. Marvin at HW Carpets really did do the best job. I am wriing this review even though I did not choose HW Carpets because I feel that positive people and businesses should be given credit. The only reason I did not go thru HW Carpets is a neighbor is a contractor and needed work so we chose to support him even though it is costing us a little more. I would be happy to reccommend HW Carpets. Candi the in store clerk/front desk person was also a delight to work with. They were all very willing to answer my questions and never make me feel like I was imposing. HW Carpets knows customer service is important. Thank you!
Pros: friendly, honest, reasonable prices, willing to work with you and give you what YOU want
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