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Lost Sale - Review by citysearch c | Best Buy

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Lost Sale 2/28/2009

Okay, I admit I am not a geek, but I did my homework online and with Consumer Reports when we wanted to get a new TV (LCD or Plasma). We settled on a Samsung 50" Plasma. Jeff "helped" us by pressuring us to get an extended warranty plan that included professional calibration, at over $500 He would not stop. We finally said we'd have to think about it, and went directly to the Parker BB. We had our 50" plasma in our car in 15 minutes. I calibrated it with the THX/Blue goggle method, and we think it looks awesome. Customer is happy, and BB in Parker is happy. more
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