Before I had heard of Visionpark, I had my eyes examined and had gotten a prescription from a separate doctor. Since they are my first glasses, I went to 5 glasses stores. Visionpark had the right combination of things I needed: they actually answered the phone, they are convenient to my house, they stay open late enough for me to go after work, they accept my insurance, and they take the time to help fit you to the right frames. Plus, they are all very friendly. My only issue was that, after ordering my glasses and paying half of my copay, I did not hear from them for 3 weeks, at which time I called them. Granted, the holidays fell within that time, but I was disappointed that I had to call them. Nonetheless, when I did go in, they spent a lot of time with me, fitting and discussing with me any questions I had, as I was a first time glasses wearer. Overall, it was a very good experience and I plan to go back!
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