I reciently had an annual physical at this office. I have never been so dissatified with the compentancy of service and follow up. I did not get a complete explaination of my test, I did not get results of some of my test, and I recieved phone calls to come in for follow up appointments for Test I did not even have there. I called to try and get my results my self and I was told that the doctor went over everything with me because that is what he had written in his notes, this is and untrue statement. Dr. Cheng will not personally call me to discuss my disatisfaction in fact he told his staff he was insulted that I question him. Well when you have a CAT scan and the doctor tells you that you have mulphal noduals on your lungs and does not explain what this count mean, just says we will have you get another CAT scan in six months. Well I went myself to the Lab and got a copy of the report and the report had alot more to say. Ovisiously Dr. Cheng did not read the complete report, it stated I have noduals on my lungs, kidneys, pancreous as well. So I had to take my well being into my own hands and go and get answers.
Pros: convient location
Cons: Follow up and bedside manner not at all personalized and not originazed
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