How ironic. UPS is supposed to connect people and merchandise. But customers can't even call them? I tried on Feb 2009 and their number doesn't work. UPS knows this - the recording says it's a ""non-working UPS number."" \r
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If UPS can't even talk to me, why should I trust my packages to them? Like the gentleman said before me, there's no accountability. This is not rocket science; UPS should allow customers to contact them.
Cons: Can't call them.
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