I was very disheartened to read the review by Mandy M. So, in response I would like to offer a review based on my own observations. I have observed first hand interactions between staff and residents in a classroom setting, during meals, during free time in the cottages, and while participating in outside activities over a period of a year. It has been my experience in observing staff that they make every attempt in maintaining a supportive, nurturing, and caring enviornment that encourages openness, trust, and accountability. Secondly, I have also observed in staff, a level of professionalism in proper decorum that is uncompromising. If I need further evidence of the fine work that this program provides and stands for, I have only the girls to ask, as open communication amongst residents, visitors and staff is encourgaged and respected.
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