I'm an average homeowner that has had carpets cleaned plenty of times before, and the only reason for choosing this company was due to a coupon advertisement that stated very quick drying times. Worst mistake of my life. Take my advice and stick to regular carpet companies that use a real steam unit and vacuum. First of all, I was quoted different pricing over the phone and in person. I was also told that furniture areas will be deducted out of total sq. footage to determine final price, but the cleaner said it was a policy to charge for the whole sq. footage of the room. A regular carpet cleaning is 1/10th the price of the Chemdry system and seems to clean the carpet just the same as Chemdry.
Pros: On time - Most likely due to limited business
Cons: Expensive - No Guarantees
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