I was a very satisfied customer of this company in the past. I just called for service because my Hunter Douglas blinds have once again broken (defective), and was informed that they are under new management and can't help me. Hunter Douglas offers a lifetime warranty, and she grudgingly offered to ship them back, but I'd have to remove them (easier said than done) and bring them back to her.
Pros: None anymore
Cons: Bad customer service
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