After reading the 2 negative reviews I have to say I was a little apprehensive about requesting a quote for some early spring clean up from this company but given that they are free I figured I had nothing to loose. I have to say I was not only pleasantly surprised by Mr. Doyle's promptness and professionalism but was quickly put at ease in my mind that he was out to provide the best service possible at a fair & reasonable price. Not to mention that out of the 3 local ""tree service"" companies I contacted he was the only one to show up on time as promised. In fact one company never even bothered to show or call to let me know they were not coming. You would think with today's economy customer service would be at the forefront, not the case with everyone. I went ahead and gave Mr. Doyle a deposit on 1/31 for work to be performed the following weekend on 2/7 as I felt very reassured that I was working with a reputable person and company. As it turned out my instinct was right! They showed up AGAIN as promised & on time on 2/7 and worked very quickly to remove a lot of dead wood from my 3 large oak trees and remove an old stump. Even though it took them a little longer then expected and they had to come back the next day to finish up and do the final clean up they did an outstanding job above and beyond my expectations and because of that it prompted me to come back to city search and help set the record straight regarding those 2 negative reviews. From my experience with Mr. Doyle and his company you get nothing but top customer service at a fair and reasonable price which in today's economy should be a given and with MLS it is!
Pros: prompt, fair, & professional
Cons: None
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