We had Frank bid on our pool project two years ago but decided to use another contractor. (he was @ $12K higher) We were impressed with everything he presented to us and explained all the additional steps they provide in the construction. After speaking with the two companies that were bidding on the project, they convinced me that ""we didn't need to do all that additional stuff"" that frank proposed. Our project was installed with some issues and took a little longer than expected but we were satisfied with their job...until this year (outside of our warranty). The company that built our pool is currently out of business but was bought by another local landscaping company that refused to repair it. The tile started to build up with white calcium terribly and the tile on the spa and infinity edge started to come off all over and our electric bill was through the roof. We called in a professional tile inspector and in his report was the reason that all the failures occurred. On his recommendations was a list of the proper installation (that wasn't followed) and they were almost word for word what frank had suggested. We had Frank come in and replace all the tile correctly (craftsmanship was much better) as well as replace the high energy usage equipment with what he had originally suggested. $14K later we are looking at a nice project that we should have originally used Frank for as now I am certain it would have turned out much better if we used him from the start. -- Don't want to slander the original installer or the new landscape company but just because you are a member of the ""master pool builder guild"" in Raleigh doesn't mean that you are a ""master pool builder""...
Pros: Technically superior, you get what you pay for
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