Great place. Once it was not so good (they sometimes tried to get you, like many shops do), but last couple of years it got much better since they hired Greg, an older guy, as a manager. He is very down-to-Earth and understands people and their needs. He does not seem to rip you off but finds a normal humane solution that makes you happy. Some time ago he got ill and was on a medical leave; they hired a guy from Libertyville Nissan dealership, and that guy acted like in his dealership: tried to sell you more than you needed for too much. I decided not to come there any more, but I had their Oil Change Club card (6 oil changes), so I was stuck with them for oil changes, so I came for an oli change 2 weeks ago and saw Greg back form a sick leave, and, again, a great care, a human talk, and the best deal. Hey, you can't beat that. I was so happy that he is back! And, by the way, they have another mechanic with life experience, Walter. They both may seem a little crude (mechanics), but don't hurry to judge; talk with Greg; you won't be disappointed. You can even mention this review, so he may give you a good deal. Makes sense? Don't worry about my name for reference; just say, "They gave you a good reference."
Pros: Super care, great manager, experienced mechanics
Cons: Maybe (but I do not know), you may wait a little longer; no wonder, it means great demand. I did not wait long, but I saw many cars inside.
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