I went to this shop on Valentines's Day 2009. As I was turning in the parking lot I wondered why was I coming back to this store because the customer service is very selective (catering to certain customers while ignoring others) so I made a mental decision that this will be my last visit. I was pleasantly surprised when I walked in the door and was greeted! as well as assisted the entire time! ( what store did I just enter?) I had the best shopping experience since finding this store in 2005. The entire staff was friendly and helpful!!!!!! I know I probably will not get the same mix of employees upon my next visit (oh how I wish I could) but I will call first to at least see if Donna is working! I am not sure if she is the owner, but she truly knows how to treat every person that comes through those doors! I will only come back to shop if Donna is working on Saturdays!!! I will give this visit a 5 star however, the overall ratingis a 2 star.
Pros: great end of season sale plus Donna and staff on duty on 2/14/09
Cons: not all customers are treated the same
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