I am a college student at Appalachian State University. The oral surgeon I went to for a consultation in Boone was horrible (didn't even look at my x-ray). My sister went through with Dr. Kozacko's office for her wisdom teeth extractions. Even though I had to drive home to Raleigh to see Dr. Kozacko it was well worth it!
The office staff at Dr. Kozacko's...simply the best! They were very professional and friendly...made me feel so comfortable (especially Jennifer - try to request her she will keep you smiling!) For the consultation, I was given a very informative video to watch about the wisdom tooth extraction process. Dr. Kozacko gave my teeth personalized attention. He studied my x-ray and explained each tooth's situation to my mother and me. He was very professional and answered all my questions very well.
The day of the surgery went very smoothly. It didn't take long at all. No complications. The finance guy, Dan, is very helpful. He helped figure out the deal with insurance and payment options with my mother. About a week after the surgery I had intense pain due to the jaw bone regenerating. At the time I thought something was wrong. Dr. Kozacko gives his patients a number to reach him on the weekends. He called me back immediately and explained the pain and that nothing was abnormal. Talk about care!
Pros: Great office staff, service, and personalized attention
Cons: NONE
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