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Impressed by their customer service - Review by citysearch c | Todd Layne Cleaners

Todd Layne Cleaners

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Impressed by their customer service 2/19/2009

shert Provided by Partner
I took a white down coat to be dry cleaned and it came back looking gray, I guess the coat didn't dry correctly. When I pointed it out to them they were great about acknowledging the coat looked bad and that they would send it back to be done asap. When it returned again it was good as new. They were always so nice and made sure that I felt better about the situation and that they would take care of it. Kudos to you guys! I also do my laundry there and they are always friendly and the washers/dryers are clean. Pros: Good Customer Service, Clean Cons: It gets busy sometimes and they reserve 4 or 5 machines for their wash and fold service, Price more
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