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Great Service Denny! - Review by citysearch c | Pep Boys

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Great Service Denny! 12/26/2009

Want to compliment "DENNY" an employee of PEPBOYS in Lancaster, Pennsylvania. I was traveling with my two young grandchildren on December 15 when I noticed one of my tires appeared soft. I hunted down the nearest automotive shop (PEPBOYS) and took my two grandchildren into the store to wait in line behind several people. The line moved quickly and when It was my turn I explained my situation to one of the employees. After listening to my story, DENNY escorted me to the parking lot where he personally checked all four tires. After questioning me about how far and how long I had driven that morning, he informed me all four tires required air. He told me to drive around the corner to the garage stalls, where he personally put the additioinal air in my tires. Time spent at Pepboys.. approximately 15 minutes. When he was done I tried to pay him and he informed me there was no charge. This was my first experience with PEPBOYS. You can be sure I will return. I can't tell you w more
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