I don't understand why people still shop at Best Buy. The only reason I go to this store is because I occasionally get gift certificates. After every visit, I'm shocked that they are still in business Their employees are not qualified to give advice. Their prices are not competitive with online retailers. Their return policy is a nightmare. They are pushy with warranty sales. They have a poor selection of products. If you're going to Best Buy for advice on anything you're just going to get bad advice. Geek Squad charges ridiculous prices for very basic services and has shown itself to be incompetent.
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