In Response to MikeC1965, I believe the other reviews 100%. I wish it weren't true, this used to be my favorite restaurant, but on the third and final visit, things went very badly. I went with my parents, we ordered around 7:40. Usually they offer bread but this time we had to ask for everything. My parents salads took about 1/2 hour to arrive. By 8:30 the pizza and pastas had not yet arrive and they had provided any explanation. My Dad had to get up and ask what was taking so long, they said it would be another ten minutes. Instead 20 minutes went by and at 8:50 we finally had our food. My parents were so disgusted they could no longer eat, I had come close to walking out and finding a burger king. I needed to eat within a reasonable time, I'm diabetic, 40 minutes might have been OK but over an hour is just absurd, I was about to pass out or go into convulsions. I explained the situation to a server who then brought out the manager. I was caught by surprise as the manager appeared to be about 15 or 16 years old, though I didn't ask him his age. I think the server said he was the little brother of the ownwer or something to that effect. I explained that we shouldn't have to pay for having been put through this. He would only take 1/2 off the pizza price and acted very insencerely. From reading other reviews it sounds like he was being generous, LOL. It doesn't appear they have PRIDE in their business nor understand that service is also part of the restuarant experience. Needless to say, I will pay more somewhere else, heck anywhere else rather than go back to a place that treated good customers like rubbish.
Pros: The food is good and portion size is very large
Cons: Awful Service, almost torture.
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