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Poor Service - Review by citysearch c | Dermatology of Seattle

Dermatology of Seattle

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Poor Service 12/17/2009

I went to this clinic to get help for a chronic dermatologic issue that had been occurring for many years. Dr. Levy was friendly, had good bedside manner, and seemed knowledgeable. I was in contact with this clinic for over 2 months, trying to resolve this issue after trying different treatments. Several times when calling in, I would be interrupted on the phone, put on hold, and someone else would get on the phone, so I would have to start over. Probably about 5 times over 2 months, I left messages regarding the treatments not being successful. I would wait several days and never receive a call back, so I would have to call again. Meanwhile, the problem was worsening while I waited for a call and a discussion as to the next treatment option. The office staff seemed unorganized and unprofessional, especially when talking by phone. I would not return to this office due to the lack of follow through and disorganization on an office level. more
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